The FlopStop is designed for a range of uses amongst a wide variety of people however, it is extremely easy to adjust. Simply wrap the foam padding around your ankle and hook onto your shoe. The FlopStop does need to be fairly tight in order to be effective. The further you hook the bungee down your laces or shoe, the tighter it will be.
If you need a little more lift, simply tie a knot in the bungee cord and pull tight. The knot should be made between the hook and the foam padding on one side only. If it's too short, simply give the bungee cord a stretch. To avoid any pressure on your heel and to work your FlopStop in, it's best to remove while seated or when it's not needed, so you can get used to it.
Our product is 100% GUARANTEED ! If The FlopStop isn't the right fit for you, simply send it back for a full refund within 30 days. We will replace The FlopStop for any deficiencies within 90 days. We make every effort to ship your FlopStop as quickly as possible, but we are advising customers located outside of North America to please allow 2-3 weeks for delivery.
Any customs that your Country may charge is the responsibility of the customer. We are not responsible for any delays due to customs and any delivery charges will not be refunded.